Shipping Your Order
Before placing your order, please read this page!
We ship to all lower 48 states, however, if you are in a remote zip code that is also a cold climate (below 45 degrees F) we will ship your order via Federal Express, as USPS does not guarantee next day delivery to remote locations, and the fish cannot survive extended periods in the colder temperatures. Fed Ex costs slightly more than our listed shipping prices, so prior to placing your order, please contact us for an exact shipping quote, so you know what to expect.
STANDARD SHIPPING COSTS:
251 and up, please call for shipping rates
Orders are shipped between one and two business days, Monday through Thursday.
You will receive a tracking number via email once your order has shipped.
Please make certain that someone is available to properly receive the fish and get them into a tank upon their arrival. We will work with your schedule to help make this possible.
In the rare even that your fish do not survive shipping, we must receive notification via email, including photos, within four hours of their arrival. If your order does not arrive, or is lost in transit, contact us immediately for a replacement order.